When it comes to patient-centric healthcare, for decades clinicians have grappled with the same challenge, finding the balance between meticulous, HIPAA-compliant record-keeping, capturing symptoms, diagnoses, and treatment plans, while maintaining a human connection with their patients. In the race to document every detail, the reassurance and warmth that patients need often become unfortunate casualties.
Dr. Blake Hansen of Simplified Health DPC in Rogers, Arkansas, recalls similar experiences before being presented by Hint with a solution. Then, in 2023, he began using Hint Copilot to generate documentation during his patient visits. No longer is he trapped behind a computer monitor during patient exams, eyes glued to the screen. “[Hint Copilot] allows me to be hands-free and eyes-free, so I can give my full attention to my patients,” said Dr. Hansen.
He goes on to share that, in addition to transcription and visit summaries, he can query Copilot’s chat function for a patient’s full medication history or existing allergies, and receive instant data to make informed decisions and personalize care for his patients.
In Williamsville, NY, Dr. Anthony Buscaglia, DO uses Copilot at his Direct Primary Care practice, XY Men’s Health, in a different capacity. “Rather than typing my notes with a template,” he says, “I can dictate it in 30 seconds, and it is accurate.” Copilot frees him from the keyboard, allowing him to focus on what truly matters: delivering high-quality care and restoring the doctor-patient relationship.
In addition to accuracy through natural language processing and medical terminology recognition, Copilot’s capabilities are driven by OpenAI’s ChatGPT model and utilize its zero retention endpoints, thus adhering to strict HIPAA compliance regulations with no data storing.
Reducing administrative burdens and enhancing patient engagement are only the start. Copilot’s potential to transform workflows and patient interactions frees up clinicians, inside and outside of the practice, resulting in decreased clinician burnout.
“I don't have to spend a lot of time after the fact going back to document my encounters at the end of the day. It completes them for me in a matter of a few seconds. I just review, edit, and sign. I use Copilot daily!”
- Dr. Blake Hansen, Simplified Health DPC.
Ready to ditch manual transcription and give patients your full attention? Get in touch with our team to schedule a Hint Copilot demo.