Expanding Access with Spanish Language Support

Providing high-quality, accessible care means meeting patients where they are—including the language they prefer to communicate in. To help practices better serve Spanish-speaking patients, we’ve introduced Spanish Language Support across Hint.

With this new feature, practices can offer a more inclusive experience, improving patient engagement, reducing communication barriers, and streamlining operations.

A More Inclusive Patient Experience

Language should never be a barrier to care. With this update, practices can provide a fully translated experience across key patient touchpoints, including:

• Preferred Language Settings – Set Spanish as the default language across your practice or customize it at the individual patient level.
• Patient Portal & Notifications – Patients can navigate the portal and receive notifications in Spanish.
• Customizable Communications – Practices can personalize notifications and documents to ensure clear, culturally appropriate messaging.
• Smart Language Detection – Online sign-up forms automatically display in Spanish based on the patient’s browser settings, ensuring a seamless enrollment experience.

By integrating these updates, practices can improve patient communication, reduce misinterpretation, and strengthen engagement.

Why It Matters

Providing patients with the ability to access their healthcare information in their preferred language leads to better outcomes. Spanish Language Support helps:

• Reduce confusion and miscommunication, leading to improved patient satisfaction and health outcomes.
• Increase accessibility, making care more inclusive for Spanish-speaking communities.
• Improve engagement and retention, as patients are more likely to complete sign-ups, respond to notifications, and stay engaged with their provider.
• Streamline practice operations, eliminating the need for manual language accommodations and ensuring a consistent experience across all patient touch points.

Get Started

Spanish Language Support is now available in Hint Core and Hint Clinical. To enable this feature, visit your practice settings or check out our latest product demo. You can even bulk update your existing panel via upload. Read this support article to learn more.

We’re excited to continue building tools that help practices create a more accessible and personalized healthcare experience. If you have any questions, our team is here to help.