---
title: Custom Emails
description: Now you can send emails to a specified group of direct primary care members.
---

[Hint Product Updates ](https://blog.hint.com/product)

# [Custom Emails](https://blog.hint.com/product/custom-emails)

 Written by [Ariele Scharff](https://blog.hint.com/product/author/ariele-scharff) | Apr 15, 2020 12:00:00 PM

Now you can send emails to a specified group of members. This notification feature lets you send mass emails to active or inactive members, retail or sponsored members, and membership owners or all members of a membership.

Here are a few different ways to use this new feature.

**Announce virtual hours and in-office hours**

Now that many of your visits are likely virtual, you can let members know the best times to schedule an appointment based on their needs.

**Reach out to former retail patients**

Many practices see patients who leave their practice simply because they had a change in their insurance. Now that many people may need alternative health care coverage options, you can offer your support. Consider running a limited-time [promotion](https://support.hint.com/en/articles/2138136-membership-coupons) for former members.

**Market to inactive employer-sponsored members**

Send an email to inactive members who were associated with an employer to encourage them to enroll as a retail member, or call to schedule an appointment if they are still employed.

**Give important information to your community**

Let your members know where they can go to get flu shots, information about local COVID-19 testing, or wellness classes they can take while social distancing.

To send a custom notification, go to Admin → Notifications and edit the “Custom Message” notification. You can [follow these instructions](https://support.hint.com/en/articles/3864748-sending-a-custom-notification) for more details.

[View full post](https://blog.hint.com/product/custom-emails)

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